BEFORE YOU SHIP
A little clarity
goes a long way.
Useful answers to the questions that come up before an order.
Can you help me find a supplier in China?
Yes. Send the product description, quantity, destination and any specifications or photos. We can help identify suitable sourcing options and coordinate the next steps.
Can I send an Alibaba or 1688 link?
Yes. You can share Alibaba, 1688, Taobao, Made-in-China or a supplier website link. Include the product options and quantity you want so the enquiry is clear.
Can you ship machinery?
We can help with machinery sourcing and shipping enquiries. Share the application, output, electrical requirements, dimensions and weight. Handling and freight options depend on the machine.
Can you ship vehicles?
We review vehicle enquiries individually. Share the make, model, year, condition, supplier and destination. Eligibility and documents must be confirmed before purchase or shipment.
Can multiple orders be consolidated?
Eligible orders can be coordinated for consolidation where practical. Supplier locations, cargo compatibility, collection schedules and packaging affect the arrangement.
Do I need to buy a full container?
No. Consolidated cargo may suit smaller orders. The appropriate option depends on the route, volume and type of goods.
What information do you need for a shipping quote?
Start with the origin in China, destination, product type, quantity, packed weight, dimensions and package count. A packing list or supplier invoice helps clarify the cargo.
Can products be inspected before shipping?
Inspection can be included in the agreed service. Confirm the inspection scope before work begins, including the product specifications and checks you need.
How long does shipping take?
Timing depends on the route, shipping method, cargo readiness and destination requirements. An estimate is provided once those details are reviewed.
What documents will I need?
Documents depend on the product, service and destination. Share available invoices, packing lists and product specifications so the requirements can be reviewed.
Can you ship batteries or restricted goods?
These enquiries need a separate review. Provide the exact product and battery details, plus any available safety documents. Acceptance cannot be assumed.
How will I receive shipment updates?
The update method is agreed when the shipment is arranged. Online tracking is not connected in this website version; use the contact channel provided with your order.
LET’S START WITH YOUR PRODUCT
What are you trying to
bring from China?
Send us the product, supplier link or cargo details and start from there.
Prefer to talk first? Contact our team